FAQ

Depending on the severity (dryness) of your skin, a generous daily application is recommended. Keeping the skin moisturised helps to prevents rips and tears.

For torn skin / hand rips, clean wound first before applying the balm directly on the wound. Do try to air the wound whenever possible. Apply the balm every day until the wound heals. 

Absolutely! SStuff products are packed with only natural ingredients, suitable for all skin types. In fact, our ingredients helps with reducing the itchiness and redness of eczema prone skin. Made without any dilution of water, SStuff products are concentrated with natural butters and oils. Our Australia - Made products assist with skin healing and repairs skin barrier.

If worried of any allergic reaction, always check the ingredient list as well as applying the product on a small area on the wrist as a test. 

Looking to promote and support Western Australia made products in your gym?

We're all about caring for your members!

To stock our products in your gym, simply click here to fill up the form and we'll be in contact with you. Wholesale pricing available.

Free shipping (in AUS) on orders above $80.

Free local pick up in Success, Western Australia is available.

$7.95 Flat Rate in Australia

Please accomodate for 3 business days for packaging of orders.

For questions regarding international orders outside of Australia, kindly email us at hello@sstuff.au

Our products are made with the highest quality natural ingredients sourced directly from Western Australia. However, we understand that sometimes you might have an allergic reaction to the products or the products aren't working up to your satisfaction. Whatever the issue might be, if you're not happy, we're not happy.

We care for all of our customers, so if you open your purchase and find they are not quite right for you, please email us at hello@sstuff.au alongside your order number. We will email you the return address and instructions. 

RETURN TIME: 
The returned order needs to be postmarked within 60 days from receiving day.

REFUND: 
Once your goods are returned to us, we will process the refund. It may take up to 10 working days to see the refund on your credit card or account (depending on the original payment).

GOODS CONDITION: 
Please make sure your returned goods are new, unused and in the original packaging. 

ORDER EXCHANGE: 
We are not able to directly exchange goods. If you decide you would like a different product, you can place a new order. Once your goods are returned we will process a money refund.